Skip to content
Treatlly

Search Help Center

Found 17 results for "Pharmacy billing"

Billing & Subscriptions

Managing your subscription

Where to find Billing, how to upgrade or downgrade, adding modules and add-ons, watching usage, invoices and payment mandates.

175 views · 0 likes · 5 months ago
Modules & Features

Module overview

The four Treatlly modules - OPD, HMS, Pharma and Lab - how they relate, how modules differ from add-ons, and how to choose what you need.

220 views · 0 likes · 5 months ago
Billing & Subscriptions

Understanding subscription plans

How Treatlly billing is put together - modules, tiers, add-ons and overage - and what no per-patient commission means in practice.

264 views · 0 likes · 5 months ago
Billing & Subscriptions

Add-ons and usage limits

What each add-on does, which are not currently on self-service sale, how allowances work, and what happens when you exceed one.

125 views · 0 likes · 5 months ago
Accountant Guide

Subscription billing and usage reports

Reading your subscription invoices, understanding pro-rata and overage lines, and reconciling them - kept separate from patient revenue.

120 views · 0 likes · 5 months ago
Accountant Guide

Financial dashboard and reports

What the accountant role sees - collections, refunds and settlements - why gateway fees are not a Treatlly charge, and a monthly reconciliation routine.

124 views · 0 likes · 5 months ago
Patient Guide

Viewing your prescriptions

Where to find your prescription, when it appears, what is on it, and what it means if you see two prescriptions for one visit.

146 views · 0 likes · 5 months ago
Clinic Admin Guide

Practice setup and configuration

Reference for every clinic admin setting - clinic details, domain, locations, doctors, policies, prescriptions and website - plus the ones most often missed.

117 views · 0 likes · 5 months ago
Troubleshooting

Common issues and solutions

Problems arranged by what people actually say - booking, login, video consultations, prescriptions, payments and subscription - with the usual cause of each.

200 views · 0 likes · 5 months ago
Modules & Features

AI Pack: voice dictation and suggestions

What AI Pack does, what it deliberately does not do, and how the pooled AI-event allowance works across your doctors.

68 views · 0 likes · 2 months ago
Getting Started

Roles and permissions

The five roles in Treatlly, what each one can reach, and why giving everyone their own login matters more than the convenience of sharing one.

133 views · 0 likes · 5 months ago
Receptionist Guide

Prescriptions at the front desk

The difference between a doctor-signed prescription and a file you upload, how to upload and print, and what you must never change.

115 views · 0 likes · 5 months ago
Clinic Admin Guide

Setting up video consultations

What a clinic admin has to configure before patients can book a video consultation - slot rules, doctor details, and the digital prescription toggle.

69 views · 0 likes · 2 months ago
Clinic Admin Guide

Managing slot rules and schedules

Creating and editing slot rules, getting the online/counter quota split right, marking holidays, and handling doctors away at short notice.

135 views · 0 likes · 5 months ago
Affiliate Program

The affiliate programme

Where the affiliate programme stands: registrations are closed, no referral links are being issued and no commissions are being paid.

115 views · 0 likes · 5 months ago
Getting Started

What is Treatlly

What Treatlly does for an outpatient clinic, the four modules, who uses it, and what no per-patient commission actually means.

136 views · 0 likes · 5 months ago
Getting Started

Onboarding checklist

The order to set your clinic up in, from SMS OTP signup through slot rules to publishing your booking site, and what to check before going live.

194 views · 0 likes · 5 months ago