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Found 23 results for "Slot rules"
Managing slot rules and schedules
Creating and editing slot rules, getting the online/counter quota split right, marking holidays, and handling doctors away at short notice.
Onboarding checklist
The order to set your clinic up in, from SMS OTP signup through slot rules to publishing your booking site, and what to check before going live.
Understanding slot rules
How slot rules generate bookable appointments, why the online and counter quota split matters most, and how to read common symptoms.
Practice setup and configuration
Reference for every clinic admin setting - clinic details, domain, locations, doctors, policies, prescriptions and website - plus the ones most often missed.
How patients are guided to follow-ups
What returning patients see when a follow-up is due, how your Follow-up sittings and Prescription Validity control it, and what your front desk sees.
Setting up video consultations
What a clinic admin has to configure before patients can book a video consultation - slot rules, doctor details, and the digital prescription toggle.
Common issues and solutions
Problems arranged by what people actually say - booking, login, video consultations, prescriptions, payments and subscription - with the usual cause of each.
Add-ons and usage limits
What each add-on does, which are not currently on self-service sale, how allowances work, and what happens when you exceed one.
Roles and permissions
The five roles in Treatlly, what each one can reach, and why giving everyone their own login matters more than the convenience of sharing one.
The appointment lifecycle
The states every appointment moves through, why only confirmed appointments count, and how to diagnose most problems from the state alone.
Understanding subscription plans
How Treatlly billing is put together - modules, tiers, add-ons and overage - and what no per-patient commission means in practice.
Building your clinic website
Using Pages, Navigation, Theme & SEO and Theme Code to build your patient-facing site, pointing your own domain at it, and what to check before publishing.
Video consultations at the front desk
What you can and cannot do for a video patient at the counter, and how to help one who cannot get into the call.
Your dashboard
What a doctor sees, how to work through the day's list, starting and ending video consultations, and what is deliberately not available to you.
Booking an appointment
Booking step by step on the clinic's website and app: your mobile number first, who the visit is for, the times that person can book, and paying.
Managing your appointments
Viewing and cancelling your bookings, what your dashboard suggests next, how video and walk-in visits differ, and managing appointments booked for family.
Your dashboard and daily operations
The front desk routine from opening to close - booking, check-in, rescheduling, payments, prescriptions, and the questions patients ask most.
Subscription billing and usage reports
Reading your subscription invoices, understanding pro-rata and overage lines, and reconciling them - kept separate from patient revenue.
Running a video consultation
How to start, run and end a video consultation: the consultation page, joining the call, ending and reopening it, and what to do when something goes wrong.
What is Treatlly
What Treatlly does for an outpatient clinic, the four modules, who uses it, and what no per-patient commission actually means.