Every clinic gets a patient-facing website with booking built in. It runs on your own address, carries your branding, and sends patients to you rather than to a marketplace listing your competitors too.
Everything here is under Website in the sidebar. You need to be a clinic admin.
The four screens
| Screen | What it controls |
|---|---|
| Pages | Your content — home, about, departments, contact. |
| Navigation | The menu: what appears and in what order. |
| Theme & SEO | Colours, logo, and how your site appears in search results. |
| Theme Code | Direct control of the markup, for anyone comfortable with it. |
Most clinics use Pages and Theme & SEO and never touch Theme Code.
Pages
Build a page by adding sections and filling in content. Sections are arranged in blocks, so you can reorder without touching code.
Practical advice: a clinic website has one job, which is to get someone to book. Keep it short. Who you are, what you treat, where you are, and a clear route to booking beats five pages of prose.
Navigation
Control which pages appear in the menu and their order. Anything a patient needs in one tap — booking, contact, your departments — goes here. Everything else can live below.
Theme & SEO
Go to Website → Theme & SEO for:
- Colours — primary and secondary, applied across the site.
- Logo — used on the site and elsewhere in your patient-facing surfaces.
- SEO — the title and description search engines show, per page.
Spend a few minutes on the SEO fields for your home page. That text is what a patient reads in search results before deciding whether to click, and the default is rarely as persuasive as one sentence written by you.
The booking flow is not yours to restyle
You can restyle the marketing sections freely. The booking flow itself is a shared component, so it stays correct and consistent no matter what you do around it.
That is deliberate: a broken booking form is far more expensive than a slightly off-brand one, and it means improvements to booking reach your site without you rebuilding anything.
Media
Upload images once and reuse them across pages. Photographs of the actual clinic and actual doctors outperform stock photography — patients are checking whether you look real.
Your own domain
Point your own web address at the site under Clinic Settings → Domain.
Until you do, the site runs on its default Treatlly address, which works perfectly well — a custom domain is presentation, not function. If you have one, use it: patients trust an address that matches the name on your board.
Before you publish
| Check | Why |
|---|---|
| Slot rules are correct first | The site advertises the times they generate. Better to launch right than correct in public. |
| Book a test appointment | Confirms the booking flow and confirmation SMS work end to end. |
| Look at it on a phone | Most patients will. Check it reads well small. |
| Contact details correct | The published number should be one the clinic answers. |
| Doctor details filled in | Qualification and speciality are what patients read before choosing. |