Your dashboard is built around one question: who am I seeing, and what do I need in front of me? It shows your own patients — not the whole clinic's schedule.
What you see
- Today's appointments — your list for the day, walk-in and video consultation together, in time order.
- Upcoming — what is coming next, so you can see a gap or a heavy afternoon.
- Earnings — your consultation earnings summary.
- Your schedule — the days and sessions currently configured for you.
Working through your day
Open Appointments for the full list. Each row shows the patient, the time, the payment status, and a tag marking whether it is walk-in or video.
From a row you can open the patient's history, start a video consultation when one is due, write the prescription, and mark the appointment done.
Walk-in patients
If your clinic uses the check-in queue, patients appear as they arrive and you see who is waiting and who is next. Otherwise you work down the time-ordered list.
Video consultations
A Start consultation button appears on the row when the call is available — from 15 minutes before the scheduled time until 40 minutes after. The video opens inside the page; it does not launch a separate app or tab.
Press End consultation when finished. If nobody ends it, the session is closed automatically much later and recorded as ended by the system rather than by you. See Running a video consultation.
Patient history
Opening a patient shows their past visits with you and their previous prescriptions. Worth a glance before a follow-up — it is faster than asking the patient to remember what they were given.
Prescriptions
Write or dictate the prescription during the consultation and sign it. Signing produces the PDF the patient can open from their appointment.
You cannot sign until your signature image is uploaded on your profile. Do that once, before your first clinic. See Writing and signing prescriptions.
Your schedule
You can see your current days and sessions but not change them — slot rules are a clinic admin setting. Ask your admin, and be specific about days, timings and how many patients per session, so the change can be made in one go.
What you cannot do, and why
| Not available | Reason |
|---|---|
| Edit slot rules | Schedules are clinic-wide; one admin owns them. |
| See other doctors' patients | Your list is yours. |
| Edit a signed prescription | Immutable by design — issue a replacement instead. |
| Clinic financial reporting | That is the accountant role. |
Getting through a clinic faster
- Check your list before the session starts — knowing there are three follow-ups changes how you pace it.
- Open the patient's history while they are sitting down.
- Sign each prescription before calling the next patient. Unsigned prescriptions pile up and the patient cannot see theirs until you sign.
- For video days, open the page a few minutes early so camera permission is settled before anyone is watching.