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Found 22 results for "Slot rules"

Getting Started

Onboarding checklist

The order to set your clinic up in, from SMS OTP signup through slot rules to publishing your booking site, and what to check before going live.

158 views · 0 likes · 4 months ago
Clinic Admin Guide

Managing slot rules and schedules

Creating and editing slot rules, getting the online/counter quota split right, marking holidays, and handling doctors away at short notice.

100 views · 0 likes · 4 months ago
Scheduling & Appointments

Understanding slot rules

How slot rules generate bookable appointments, why the online and counter quota split matters most, and how to read common symptoms.

99 views · 0 likes · 4 months ago
Clinic Admin Guide

Practice setup and configuration

Reference for every clinic admin setting - clinic details, domain, locations, doctors, policies, prescriptions and website - plus the ones most often missed.

80 views · 0 likes · 4 months ago
Clinic Admin Guide

Setting up video consultations

What a clinic admin has to configure before patients can book a video consultation - slot rules, doctor details, and the digital prescription toggle.

39 views · 0 likes · 27 days ago
Troubleshooting

Common issues and solutions

Problems arranged by what people actually say - booking, login, video consultations, prescriptions, payments and subscription - with the usual cause of each.

162 views · 0 likes · 4 months ago
Getting Started

Roles and permissions

The five roles in Treatlly, what each one can reach, and why giving everyone their own login matters more than the convenience of sharing one.

105 views · 0 likes · 4 months ago
CMS & Website Builder

Building your clinic website

Using Pages, Navigation, Theme & SEO and Theme Code to build your patient-facing site, pointing your own domain at it, and what to check before publishing.

80 views · 0 likes · 4 months ago
Scheduling & Appointments

The appointment lifecycle

The states every appointment moves through, why only confirmed appointments count, and how to diagnose most problems from the state alone.

95 views · 0 likes · 4 months ago
Doctor Guide

Your dashboard

What a doctor sees, how to work through the day's list, starting and ending video consultations, and what is deliberately not available to you.

91 views · 0 likes · 4 months ago
Patient Guide

Managing your appointments

Viewing, rescheduling and cancelling your bookings, how video and walk-in visits differ, and managing appointments booked for family.

98 views · 0 likes · 4 months ago
Receptionist Guide

Video consultations at the front desk

What you can and cannot do for a video patient at the counter, and how to help one who cannot get into the call.

40 views · 0 likes · 27 days ago
Getting Started

What is Treatlly

What Treatlly does for an outpatient clinic, the four modules, who uses it, and what no per-patient commission actually means.

104 views · 0 likes · 4 months ago
Billing & Subscriptions

Understanding subscription plans

How Treatlly billing is put together - modules, tiers, add-ons and overage - and what no per-patient commission means in practice.

208 views · 0 likes · 4 months ago
Billing & Subscriptions

Add-ons and usage limits

What each add-on does, which are not currently on self-service sale, how allowances work, and what happens when you exceed one.

89 views · 0 likes · 4 months ago
Modules & Features

Module overview

The four Treatlly modules - OPD, HMS, Pharma and Lab - how they relate, how modules differ from add-ons, and how to choose what you need.

159 views · 0 likes · 4 months ago
Patient Guide

Booking an appointment

Booking step by step, the difference between walk-in and video slots, what to do when no slots show, and paying.

91 views · 0 likes · 4 months ago
Receptionist Guide

Your dashboard and daily operations

The front desk routine from opening to close - booking, check-in, rescheduling, payments, prescriptions, and the questions patients ask most.

78 views · 0 likes · 4 months ago
Patient Guide

Viewing your prescriptions

Where to find your prescription, when it appears, what is on it, and what it means if you see two prescriptions for one visit.

108 views · 0 likes · 4 months ago
Accountant Guide

Subscription billing and usage reports

Reading your subscription invoices, understanding pro-rata and overage lines, and reconciling them - kept separate from patient revenue.

87 views · 0 likes · 4 months ago